Before Hiring Termite Companies, Here Are Two Things You Should Do
Thinking about hiring an exterminator to get rid of termites? Do you know whether the company you are considering is properly licensed? What about complaints pending against the firm? Are you aware if there are? You are about to take a very costly trip and you need to know if there are pot holes ahead. Here are two things you should definitely do before hiring termite companies.
Do not take the company’s representative’s word for whether or not the company and its employees are properly licensed and trained. You can be shown an expired, suspended, or revoked license as well as outdated and expired training. Contact your local or state governing agency and verify this information for yourself. Most likely there is a pest control agency in your city or county. Take the time to make the necessary calls.
In California, you would contact the Structural Pest Control Board. Not only should you ask about the company, you should ask about the particular individuals who come out to do the work. You should ask the company for this information and insist that you receive it. This is because the company can be properly licensed but the worker may not be or s/he may not be properly trained to perform the intended service.
You should also contact your State Consumer Affairs Office, the local Better Business Bureau, and the State Pest Control Board to see if there have been any complaints filed against the company and whether those complaints were resolved. Some commentators say you ought to get references. The problem with references is that you never know if the people you are referred to are employees, owners, relatives, and friends of the company and or its employees.
Although you should keep in mind that there are always at least three sides to a story, you should do a Google search of the company and the employees who come out to see what Internet users are saying about them.
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