Be sure to ask for estimates. Many questions about indoor pest control companies will be answered when you meet them in person. Were they professional in their personal appearance and manner? Did they arrive on time? If not did they let you know ahead of time? What about their vehicle? Was it professional, well marked, and clean? Did they pressure you with sales tactics or were they simply helpful and informative?
“How long has your company been in business?” is a good question to ask. The more experience a home pest control service has, the better. “How much training and experience will my technician have?” is another valid question. States typically mandate a certain amount of annual training for all licensed technicians.
You will want to ask the company whether they are licensed. You’ll want to check with the state to verify their claim. Do not do business with a company that can’t or won’t provide proof of licensing.
“Are you insured?” Ask for a certificate of insurance, then verify it with the insurance company. Lack of business insurance is a serious matter. Do not do business with any home pest control company that cannot or will not verify their insurance.
Always ask what methods of home pest control the service uses. This is an important question. Professionals will respond by explaining the importance of eliminating any potential sources of food and shelter for the pests. Treatment options should include techniques for preventing the pests from entering the home.
“What will happen if I get an infestation?” Their first response will be to come in and control the infestation. However, what happens next is even more important? How can they prevent a re-infestation? An appropriate response will include an explanation on how they can break the life cycle of the pest.
The only way to evaluate customer service is to ask friends and neighbors for recommendations. Any recommendations will help you gage the effectiveness of the company’s pest control techniques and methods.
Do they belong to professional associations? Professional pest control associations offer many benefits to their members such as educational opportunities. Be wary of home pest control companies that don’t belong to at least one professional association.
Compare the prices and services of at least 3 residential pest control services before reaching a decision. Price is an important factor but professional knowledge and customer service may be even more important.
Florida Bug Inspectors is a family owned pest control firm in Tampa. They’ve been pest control experts for more than 20 years. If you need help with insect extermination in Tampa call FBI.
